Clear boundaries
Evie provides educational and organisational guidance. It does not diagnose, prescribe or replace veterinary care.
Safety, privacy and trust
Clear boundaries are part of the product.
PawHealthAI is designed to help organise pet care and explain appropriate next steps while keeping professional veterinary care authoritative.
Safety by design
Helpful guidance, with clear boundaries.
Evie provides educational and organisational guidance. It does not diagnose, prescribe or replace veterinary care.
- Question
- Safety checks
- Pet context
- Clear next steps
- Vet escalation
User control
Pet parents control their account, profile information and what is intentionally saved.
Information sources
Owner-reported, app-recorded, professional and AI-generated information should remain distinguishable.
Security approach
Authenticated accounts, user-scoped access and protected operations support responsible handling.
Limitations
Owner-entered information can be incomplete, AI can make mistakes, and text cannot recognise every emergency.
Regional variation
Nearby services and Marketplace offers vary by market and availability.